Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business review platform. By accessing or using our services, you agree to the terms outlined below.

1. Information We Collect

Personal Information

• Name, email address, phone number (if provided)
• Profile information such as photo, bio, and preferences
• Account login credentials

User-Generated Content

• Reviews, ratings, comments, and uploaded images
• Business listings submitted by owners
• Messages or inquiries sent through the platform

Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Pages viewed, search queries, and interaction history
• Cookies and tracking technologies

2. How We Use Your Information

• To create and manage your account
• To publish and display reviews and ratings
• To verify authenticity and prevent fraud or spam
• To communicate service updates and notifications
• To improve platform performance and user experience
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal information based on your consent, contractual necessity, legitimate business interests, and compliance with applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information in the following cases:

• With businesses related to reviews or inquiries
• With trusted third-party service providers (hosting, analytics, payment processors)
• To comply with legal obligations or court orders
• To protect the rights, safety, and integrity of our platform

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain personal data only as long as necessary for operational, legal, and security purposes. User-generated content may remain publicly visible unless removed by the user or required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable essential platform functionality
• Remember user preferences
• Analyze traffic and performance
• Improve user experience

You can control cookie settings through your browser preferences.

8. Third-Party Services

Our platform may include links or integrations with third-party services. We are not responsible for the privacy practices of those external platforms.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13 (or applicable age in your region). We do not knowingly collect personal data from children.

10. International Data Transfers

If you access our platform from outside our operating country, your data may be transferred and processed in other jurisdictions with different data protection laws.

11. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to certain processing activities
• Withdraw consent at any time

To exercise these rights, please contact our support team.

12. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of the platform constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us through our official support channels.